Currently, we ship using USPS Priority within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Once USPS takes the package out of our hands, we unfortunately can't be responsible for proper delivery. After thirty days, if USPS has not delivered your merchandise, we will issue you a gift certificate for the value of the purchase.
Our e-liquid / e-juice and flavorings are "food grade" products, so we can't accept returns just like when you have pizza delivered to you. If you didn't get what you ordered, the goods are damaged on arrival or otherwise unusable, please take pictures and contact us with your order information on hand.